Refund Policy

FetishesWorld — an international fetish-focused platform

Effective date	27 July 2026
Operator	Maksim Igorevich Sviridov, acting as an individual
Website	https://fetishesworld.com/
Support	fetishesworld.com@gmail.com | Telegram: @fetishes_world

In brief: subscription payments are generally non-refundable once access has been provided, as are voluntary donations and digital materials that have already been accessed. A refund may be available in the event of a duplicate charge, a technical error that prevented access from being provided, or an unfulfilled custom order.

1. General Provisions

1.1. This Refund Policy (the “Policy”) sets out the terms governing refunds of payments made through https://fetishesworld.com/ and the features available on it (the “Platform”).

1.2. The Platform is operated by Maksim Igorevich Sviridov, acting as an individual (the “Operator,” “we,” or the “Administration”).

1.3. This Policy forms part of the FetishesWorld User Agreement. By making a payment, the user confirms that, before payment, they reviewed the subject of the purchase, its price and currency, the access period, and this Policy.

1.4. Where mandatory provisions of applicable law grant the user broader refund rights, those mandatory provisions shall apply.

2. Types of Payments

2.1. Depending on the features actually available on the Platform, the following payments may be made:

• a subscription to a Creator’s restricted content for one calendar month;

• a voluntary donation to a Creator without any goods or services being provided in return;

• payment for a custom order to create agreed digital content;

• payment for individual digital photographs, videos, or other materials, if this feature is actually available through the interface.

2.2. Prices are displayed in United States dollars (USD). Payments are currently accepted in cryptocurrency through NOWPayments. The payment provider may apply its own exchange rates, fees, network charges, and transaction-processing rules.

2.3. Subscriptions do not currently renew automatically. Cancelling or terminating a subscription does not create a new charge and does not end access already paid for before the end of the applicable period.

3. Payments That Are Generally Non-Refundable

3.1. Unless otherwise required by applicable law or expressly provided in Section 4, no refund will be issued in the following circumstances:

• subscription access has been provided to the user in full or in part;

• the user changes their mind, stops using the Platform, or does not use the access provided for reasons not attributable to the Platform;

• the user has made a voluntary donation;

• digital material has been opened, viewed, downloaded, received in a message, or otherwise made available to the user;

• the user selected the wrong Creator, subscription, or material where the description and price were displayed correctly;

• the user’s account has been restricted or suspended for violating the User Agreement, content rules, security requirements, or applicable law;

• a transaction is delayed or rejected for reasons relating to the blockchain, the user’s wallet, the payment provider, or incorrect information supplied by the user, provided that the Platform has fulfilled its obligations.

4. Grounds for a Refund

4.1. A user may request a refund in the following circumstances:

• a duplicate charge or two identical payments were actually processed for the same purchase;

• due to a confirmed technical error on the Platform, payment was received but the paid access was not provided;

• a custom order was not fulfilled by the Creator within the period agreed with the user or, if no period was separately agreed, within a reasonable period after payment;

• in any other circumstance where a refund is required by applicable law.

4.2. If a technical issue can be resolved by providing the paid access within a reasonable period, Support may offer this solution. The user may agree to receive access instead of a refund.

4.3. Where a custom order has been partially fulfilled or there is a dispute as to whether it conforms to the agreed description, the Administration will review the correspondence, order description, materials delivered, and any other available information. Following this review, a full or partial refund may be approved, or the refund request may be denied.

4.4. Dissatisfaction with the style or subjective quality of custom material does not, by itself, constitute grounds for a refund if the Creator fulfilled the order in accordance with the agreed description.

5. Deadline and Procedure for Requests

5.1. A request must be submitted no later than 14 calendar days after the payment date or the date on which the user became aware of the issue, if the issue could objectively only be discovered later.

5.2. A request may be submitted by either of the following methods:

• by email: fetishesworld.com@gmail.com;

• via Telegram: @fetishes_world.

5.3. The request should include:

• the username and email address associated with the account;

• the date, amount, currency, and subject of the purchase;

• the payment or transaction identifier and, where available, a link to the blockchain transaction;

• a description of the reason for the refund request;

• screenshots, correspondence, or other materials supporting the circumstances of the request;

• refund details, if requested by Support after the request has been confirmed.

5.4. To protect users and prevent fraud, Support may request reasonable evidence that the account or payment belongs to the requester. Users must not send full bank card details, passwords, private keys, or cryptocurrency wallet seed phrases.

6. Review of Requests

6.1. Support will ordinarily provide an initial response within two business days after receiving a request.

6.2. An initial response does not always constitute a final decision. Additional time may be required to review technical logs, payment-provider information, correspondence, or the fulfilment of a custom order.

6.3. The user must provide requested information within a reasonable period. If the payment or grounds for a refund cannot be verified without that information, the review may be suspended or the refund request may be denied.

6.4. The user will be notified of the outcome and, where applicable, the approved refund amount using the contact details provided in the request.

7. Refund Method and Processing Time

7.1. An approved refund will be issued using a technically available method, generally through the original payment channel or to a compatible cryptocurrency wallet address confirmed by the user.

7.2. The user must carefully verify the network, token, and wallet address. The Operator is not responsible for loss of funds resulting from incorrect details, an incompatible network, or the user’s wallet not supporting the selected asset.

7.3. The actual time required for funds to be credited depends on the payment provider, blockchain congestion, required checks, and other circumstances beyond the Platform’s control. After a refund is sent, the user may be provided with a transaction identifier or hash.

7.4. The approved refund amount is determined by reference to the amount of the relevant purchase. The amount actually received by the user may differ because of network charges, fees, currency conversion, and cryptocurrency exchange-rate fluctuations applied by independent services and outside the Platform’s control.

7.5. If a refund in the original asset or through the original channel is technically impossible, Support will agree an available alternative method with the user.

8. Disputes and Abuse

8.1. Before initiating a dispute with a payment provider, users are encouraged to contact Support so that the Platform can review the payment and offer a solution.

8.2. Knowingly providing false information, concealing the fact that access was received, attempting to obtain a refund after using the material, or engaging in other fraudulent conduct may result in denial of the request, account restrictions, and measures to protect the Platform and other users.

8.3. Submitting a request does not guarantee a refund. A decision will be made after the circumstances have been reviewed in accordance with this Policy and the mandatory requirements of applicable law.

9. Changes to This Policy

9.1. This Policy may be updated if the Platform’s features, payment methods, or legal requirements change.

9.2. The current version will remain permanently available on the Platform and will state its effective date. Unless otherwise required by law, the version in effect when the payment was made will apply to that payment.

10. Contact Details

For questions concerning payments and refunds:

Email: fetishesworld.com@gmail.com

Telegram: @fetishes_world

Website: https://fetishesworld.com/

Support will ordinarily provide an initial response within two business days.